The following terms and conditions apply to your use of this website.

DISCLAIMER

This Website — FoodToLive.com — is for general health information only. This Website is not to be used as a substitute for medical advice, diagnosis or treatment of any health condition or problem. Users of this Website should not rely on information provided on this Web site for their health problems. Any questions regarding your health should be addressed to your physician or other healthcare providers.

FoodToLive.com makes no warranties nor express or implied representations whatsoever regarding the accuracy, completeness, timeliness, comparative or controversial nature, or usefulness of any information contained or referenced on this Web site. FoodToLive.com does not assume any risk whatsoever for your use of this website or the information provided herein. Health-related information changes frequently and therefore the information contained on this Website may be outdated, incomplete or incorrect. Statements made about products have not been evaluated by the Food and Drug Administration. Use of this Web site does not create an expressed or implied physician-patient relationship.

You are advised to consult with a physician or other professional health-care provider before making any decisions, or undertaking any actions or not undertaking any activities related to any healthcare problem or issue you might have at any time, now or in the future. In using this website, you agree that neither FoodToLive.com nor any other party is or will be liable or otherwise responsible for any decision made or any action taken or any action not undertaken due to your use of any information presented at this website.

 

PRIVACY POLICY

You have our word that the information gathered through this site will only be used on behalf of giving you, our valued customer, our very best. We will hold all such information in the strictest of confidence and pledge never to sell your name, address, or purchase information to anyone. We guarantee it!

 

SHIPPING POLICY

Shipping Time: Most orders received before 3:00 PM EST will ship not later than the next business day, provided the product ordered is in stock. Most orders received after 3:00 PM EST will ship not later than the second business day. Orders are not processed or dispatched on Sunday.

Historically,

  • 25% of orders are shipped the same day (excl. Sunday)
  • 65% of orders are shipped the next day (excl. Sunday)
  • 10% of orders are shipped two days after an order is placed (excl. Sunday)
  • 50% of orders are shipped via FedEx 2-Day, with the 1-2 business days delivery time
  • 40% of orders are shipped via USPS Priority, with the 2-3 business days delivery time
  • 9% of orders are shipped via FedEx Ground, with the 1-3 business days delivery time. These are usually heavy orders (i.e., 12 lbs and more shipped to the Eastern and Central Regions)
  • 1% of orders are shipped via FedEx Ground, with the 4-6 business days delivery time. These are usually heavy orders (i.e., 12 lbs and more shipped to the Mountain and Pacific Regions)
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Food To Live or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

 

Tips for entering addresses

 

International Shipping

When ordering from FoodToLive.com, you’re responsible for assuring the product can be lawfully imported to the destination country.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; Food To Live has no control over these charges, nor can Food To Live predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Moreover, if a package, shipped outside of United States, is returned to Food To Live as undelivered, Food To Live would not be responsible for carrier’s shipping charges incurred to send a package abroad.

Note:

  • Customs offices in some countries require the importer of record to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID.
  • Countries that require an identification number include Brazil, Chile, China, Ecuador, India, Israel, Peru, Qatar, South Africa, South Korea, Taiwan, and Turkey.

 

RETURNS POLICY

You are not happy with our product; our company didn’t meet your expectations? Wha?? Impossible!  … kidding, things happen!!!

Our goal is to make our customers happy and fix things for both today and tomorrow, and we will strive to do everything in our power to make things right.

If you are not happy with the product or have concerns about the quality, please don’t hesitate to contact our team with your questions and we’ll be glad to assist you promptly. We also ask not to dispose of any of the product since we do thrive for the best quality, thus need to investigate every single nut in our superfood quality department.  Our Always Happy Customer Service Department will provide you with return shipping label as well as other relevant information once you decide to return the product, please understand that the sooner you contact our team, the better satisfaction can be offered.

Returns and exchanges may be subject to a restocking fee, including a return shipping cost.

Moreover, Return Requests for orders placed more than 30 days ago cannot be authorized.

 

PRICE MATCH GUARANTEE

At Food To Live®, we aim to offer the best prices every day, but there may be an occasion when a competitor offers an item for less. With our Price Match Guarantee, you can be confident that you’re getting the product you want at a competitive price!

Call or Text 1-718-717-1029 and direct one of our Customer Service Representatives to the qualifying competitor’s website. If you want to price match on an item you have already purchased, please have your order details handy when you call. You can also email us at [email protected].

We will gladly match our online competitors’ prices on items that meet our price match conditions.

More information

 

WEBSITE USAGE POLICY

Copyright and Trademark Notice

This site and the information contained in it are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and the U.S. and international laws. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of LexUnder Inc.  You may use the content of this site only to shop on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

Content & Warranty Disclaimer

This site, and all information on it, including product descriptions, are provided “as-is” with no guarantees or warranties, expressed or implied, including, without limitation, no warranties of merchantability, fitness for a particular purpose, or no infringement.

You may post comments, including recipes, and communicate with us, provided the information you post or submit is not illegal, injurious, or objectionable. We assume no responsibility for comments posted by our website users. If you send any information to or through this site, such as comments, email communications, or the like, you grant us the right and license to use, copy, modify, and distribute that information in any format, media, or manner we choose. Although we do not monitor or edit the material posted by users that may be available on this site, we reserve the right to take action against users who post inappropriate or offensive material on this site. If you find objectionable content, please contact us, and we will take appropriate action. All information is provided “as-is” with no guarantees or warranties, expressed or implied.

 

Products and Prices

Prices and promotions posted on this site, or those sent to customers by personalized e-mail, are good only for the dates indicated. The promotional information and prices listed on our website should be 100% accurate, but occasionally we make mistakes. If we do make a mistake, we will correct it as soon as it’s brought to our attention. In the unlikely event that there is an error in the online price, the customer will be charged the correct price for that item. Occasionally, we run out of a featured item. If that happens, our store will issue a refund. While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more or different information than that shown on our Website. For these reasons, you should not rely on the information presented, but should always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer. Content on this site is for reference purposes and is not intended to substitute for advice given by a physician, pharmacist, or other licensed health-care professional. You should not use this information as self-diagnosis or for treating a health problem or disease. Contact your health-care provider immediately if you suspect that you have a medical problem. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition. Neither LexUnder Inc., its Content provider(s), nor product manufacturers assume any liability for inaccuracies, misstatements, or omissions.

 

Taxes

Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of New York. For orders shipped to other States, you are solely responsible for all sales taxes or other taxes.

 

Linking

This site links to other websites on the Internet. LexUnder Inc. assumes no responsibility for material found on other sites. If you believe that we have linked to an offensive site, please contact us, and we will take whatever action we deem appropriate.

You are granted a limited, non-exclusive right, to create a hypertext link to this website, provided it is a text-only link clearly marked “Food to Live” which points to the URL “www.foodtolive.com” and not to other pages within the site, and which displays the site “full-screen” and not within a “frame” on the linking web site. Further, the appearance, position and other aspects of any link to this site must not be such as to damage or dilute the goodwill associated with our name, trademarks, and service marks, create the false appearance that we are associated with or sponsor the linking web site, or present Food to Live in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked at any time in our sole discretion.

 

Personal Information

Any information you disclose to us (through an online form, email response, etc.) becomes the sole property of LexUnder Inc. For questions about how we use this information, please review our privacy policy. This site is accessed using an email address and password. Keeping your email address and password safe aids in maintaining the security of this system and your personal information. If at any time you would like us to cancel your registration, please contact us. Inactive accounts may be purged after one year.

 

Applicable Law

These terms and conditions shall be governed by and constituted by the laws of the state of New York, applicable to agreements made and entirely to be performed within New York, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these terms and conditions shall be filed only in the federal, state or local courts located in Kings County, New York, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these terms and conditions.

 

Fraud

Fraud hurts us all, and we will prosecute fraudulent ordering to the fullest extent of the law. It is a violation of the law to place orders under a false name or with an invalid credit card. We have a fraud control system that screens for suspicious orders, which are subject to investigation and possible cancellation. Please be aware that even if you do not give LexUnder Inc. your real name, your Web browser transmits a unique address to us, which can be used by law enforcement officials to identify you. The FBI is responsible for investigating Internet fraud cases.

 

Severability

If any provision of these terms and conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

 

Changes to this Site

The information on this site may change at any time without notice. To ensure that you are receiving the most accurate information, please check back here frequently.

LexUnder Inc. reserves the right to change this usage policy at any time without notice.